What Is A Lace Wig?

What Is The Best Way To Care For My Wig?

How Do I Get My Measurements?

How long will it take to receive my custom hair unit?

It takes 4 weeks to complete a custom order. Every detail is put into making your custom order based on your information provided on your order form. Your accurate measurements are very important. Take measurements 3 times to check for accuracy.


Can I have my order shipped overnight?

Yes. There is extra charge for overnight shipping.


Can I return my hair unit?

Unfortunately, all sales are final. That is why it is important that you have selected the color you will be comfortable with as well as taken accurate measurements. Should you have questions, it is best to ask. We will gladly assist you.
 

What methods of payment to you take?

We take all major credit cards, bank debit cards, and PayPal. We do not take personal checks. We will accept Cashiers checks as long as they are received within 4 days of invoiced. It is best to Fedex your Cashiers check. No order will be processed without receiving payment.
 

Do you have a payment Plan?

We understand that you may not always have the amount needed to purchase a full lace hair unit. We want to help. The Lace Front Wig Connection offers a payment plan to customers who wish to purchase a lace wig. We require a 50% non-refundable deposit is to get your wig started into production and the balance is due upon completion. Please note that if you cancel your custom order or do not pay the balance within 30 calendars days of the balance request, you will rish the forfeiture your deposit. Additionally, your deposit will not be returned and cannot be used towards an in-store purchase. All balances will requested through the email address you provide when you place your order, so please make sure you provide the correct email address. Additionally, check to make sure your email does not go into your junk mail in-box. We will not be held responsible for any unread emails and will get confirmation of all emails sent that have been opened and read. All final payments will be required to be made on time unless you have contacted us within an appropriate time frame to discuss the matter. Once we finalize your order and receive all payments, we will contact you when your order is complete and ready to ship. Under no conditions will any order be shipped with an outstanding balance.  For more information, click here.


Do I get a receipt for my online purchase?

Yes. You will receive a receipt upon completion of checkout. Please keep this receipt of payment for your records. You will also receive a packing slip with your order.
 

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